You can rest assured that Dune Foods employs only the most secure technology available, meaning any data submitted via our secure payment pages are encrypted and cannot be read by any 3rd parties.

Credit Card Payments (Visa & Mastercard):

Dune Foods credit card submission pages are hosted on a secure server provided by ABSA Bank – South Africa’s leading online payment service provider. All sensitive data submitted online through the secure server conforms to international 256 bit SSL3 encryption requirements, thus complete peace of mind is ensured.

For more information regarding our secure payment measures, or our payment processer ABSA Bank please don’t hesitate to contact us.

Please note: All orders placed on the Dune Foods website will appear as "Dune Health" on your statement.

EFT (Internet) Bank Transfers and Direct Deposits:

Dune Foods welcomes bank transfers and direct deposits. However, please note that your order will only be dispatched once payment has cleared (or proof of payment is received) so to expedite this process please fax through (or email) your payment proof / confirmation to 0533531068.

Banking details will presented once (Internet Transfer or EFT) orders are placed.

Verification of Details:

As a security measure to both the card holder as well as (us) the merchant, when an order total exceeds R1500 in some cases you may be contacted and asked to verify some information (see below) before an order is dispatched and in some extreme instances a credit check may be run to verify the information submitted - but rest assured you will be notified of this and asked to give authorisation before any checks are made.

You will please be asked to fax 1) a signed copy of the order as well as 2) a copy of your South African barcoded ID book 3) a copy of your credit card statement (online or printed) displaying the transaction from the store. We thank you for your understanding and cooperation in this regard.

3D Secure:

Dune Foods payment pages are 3D Secure compliant and conform to the Verified by Visa and Mastercard Securecode online security platform. For more information please visit the 3D Secure page

Credit Card Safety

Credit cards offer an ideal balance of convenience and flexibility. That’s a combination of benefits that is as attractive to fraudsters as it is to you. Following these tips will help you better protect yourself against the fraudulent use of your cards:

1. Don’t hand over valuable card or bank account information.
Never give your PIN or bank passwords in response to unsolicited calls or e-mails. NatWest will never ask you for your full PIN and password.

2. Keep your cards and card details in a safe place.
Most Internet fraud happens because card details are stolen from paperwork or documentation that’s been thrown away. Keep your credit card statements in a safe place and always shred any paperwork relating to your credit card before you throw it away. We recommend that password and PIN are never written down.

3. Always take a moment to thoroughly check your statements.
Check your statements as soon as you receive them. If you find a transaction on your statement that you did not make, contact your bank or card company immediately.

4. Only shop at secure websites.
Ensure that the security icon - the locked padlock or unbroken key symbol - is showing in the bottom of your browser window before sending your card details. The beginning of the retailer’s Internet address will change from "http" to "https" when a purchase is made using a secure connection.

Tip: By double clicking on the padlock, you will receive confirmation that the padlock is still valid.

5. Get extra online protection by signing-up for Verified by Visa or MasterCard SecureCode.
Increasingly when you go to pay online with your card you will be given the option of signing up to these schemes that involve you using a password. By signing up you will prevent fraudsters using your card details on participating sites as only you will know your password.

6. Consider using an Internet-only card.
If you regularly make transactions over the Internet consider opening a separate credit card account specifically for these transactions. This would enable you to monitor transactions at a glance and limit the available credit line should anything go wrong.

7. Print out your order.
When shopping online, make sure you get a hard copy of both your order form and the retailer’s terms and conditions. When buying from overseas remember that it may be difficult to resolve any issues that may arise, but having all the relevant information will help your bank or building society take up the case if you do have any problems.